The Dawn of Agentic AI, and What It Means for Us
I’ve spent the last decade watching artificial intelligence
evolve from a promising accessory to a genuine force reshaping the way we live
and work. But nothing has felt as paradigm-shifting as the recent rise of
agentic AI. For the first time, I sense we’re standing at the threshold of a
real cognitive partner, one that doesn’t merely answer questions but takes
action, reasons through uncertainty, and participates in the workflows that
used to be solely human terrain. And I’ll be honest: even as an AI evangelist,
that realization is both exhilarating and humbling.
It wasn’t long ago that generative AI was synonymous with
chatbots and content engines. We thought of them as glorified autocomplete
systems, powerful ones, yes, but ultimately constrained to turning data into
text. They waited for us to prompt, and then they responded. That was the
dance. The interaction ended there.
Agentic AI, however, breaks open that frame entirely.
When people ask me to define an AI agent in the business
context, I tell them: it’s still built on the same foundational technology as
large language models, but it has outgrown the narrow walls of chat. Three
breakthroughs make it qualitatively different.
First, agentic AI is multimodal. It interprets images,
video, voice, documents, spreadsheets, virtually the full spectrum of business
inputs. We used to spend weeks cleansing and structuring data before throwing
it at an algorithm. Now the agent simply looks at the messy reality we actually
work with and figures out what to do.
Second, agents prompt themselves. This still surprises
people. We’re used to thinking of AI as passive, waiting for instructions,
incapable of initiative. But give an agent a complex problem, and it won’t just
respond; it will think through the steps the way an analyst or a project
manager might. It decomposes complexity into subtasks, asks itself questions,
cross-references the answers, and iterates. It’s as close to cognition as we’ve
ever come in computational systems.
Finally, and this is the part that most challenges our
mental model, agents interact with the world. They make bookings. They search
the web. They interface with business systems. They move information between
applications. They don’t just talk; they act.
That’s a seismic shift.
When generative AI first hit mainstream consciousness, the
fear of automation flared almost immediately. People wondered whether machines
would replace our judgment, creativity, or decision-making. That anxiety
resurfaces now with agentic systems, perhaps even more urgently, because agents
don’t just produce insights; they execute processes.
But here’s the truth I’ve come to through countless
conversations with business leaders: agents don’t eliminate the need for human
oversight. Instead, they illuminate how much of our day-to-day work was never
really about judgment in the first place. Much of it was about copying numbers
from one system to another, scanning documents for essential fields, or
orchestrating a sequence of mundane tasks that consume energy but create little
strategic value.
Humans will still initiate processes. They will still validate outputs. They will still make the decisions that require context, nuance, ethics, and the lived experience of navigating a world full of conflicting priorities. What changes is everything in between.
This is where agentic AI workflows come in, a concept I find
more transformative than any single model architecture. Think of a workflow you
do in your personal life: planning a vacation. You research destinations.
Compare prices. Check availability. Book accommodations. Secure transportation.
Confirm itineraries. That’s not one task; it’s many. And that’s exactly how
agentic AI approaches business problems. A single request triggers a cascade of
coordinated micro-tasks. Behind the scenes, multiple agents might be working in
parallel, some parsing documents, others querying systems, others generating
drafts, and still others validating results.
This “swarm” behavior may sound futuristic, but it’s already
emerging in enterprises today. One human might soon have ten, twenty, or fifty
specialized agents working alongside them, each performing tasks that once
drained hours of productivity.
What excites me most is that agentic AI doesn’t just
optimize content creation, it optimizes process. That marks a profound turning
point. Content automation was impressive, but the real bottleneck inside
organizations has always been process friction: approvals, handoffs, manual
transcription, document extraction, error checking, system integration. These
are the invisible taxes every business pays in time and morale.
Agentic AI finally attacks that problem at its root.
Still, I am not naïve about the implications. When machines
begin taking action rather than merely offering suggestions, our relationship
with automation becomes more intimate, and more consequential. We owe it to
ourselves to think seriously about how we design oversight, accountability, and
transparency into these new machines. We need to build systems that invite
review, not hide it. We must resist the temptation to let convenience
overshadow responsibility.
But I also believe this moment calls for optimism. Every
technological breakthrough has sparked fear before it delivered progress. The
arrival of agentic AI is no different. If we approach it with clarity and
intention, it has the potential to unburden workers from the administrative
gravity that keeps them from doing meaningful, human-centered work.
We are not handing over judgment. We are reclaiming it.
The future of business will be shaped not by humans or
agents alone, but by the symbiosis between them. And if we embrace that
partnership, we will discover that agentic AI isn’t here to replace us, it’s
here to liberate us to do the work we were meant to do.
About Me:
Dominic “Doc” Ligot is
one of the leading voices in AI in the Philippines. Doc has been extensively
cited in local and global media outlets including The Economist, South China
Morning Post, Washington Post, and Agence France Presse. His award-winning work
has been recognized and published by prestigious organizations such as NASA,
Data.org, Digital Public Goods Alliance, the Group on Earth Observations (GEO),
the United Nations Development Programme (UNDP), the World Health Organization
(WHO), and UNICEF.
If you need guidance
or training in maximizing AI for your career or business, reach out to Doc via https://docligot.com.
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